.consultas-page{max-width:1040px;margin:0 auto;padding:58px 18px 90px}.consultas-head{margin-bottom:26px}.consultas-head h1{font-size:clamp(42px,7vw,78px);max-width:920px}.consultas-head p{max-width:780px}.consultas-grid{display:grid;grid-template-columns:1fr 1fr;gap:18px}.consultas-card{border:1px solid var(--line);border-radius:24px;background:rgba(8,19,18,.94);padding:26px;box-shadow:0 20px 70px rgba(0,0,0,.28);margin-bottom:18px}.choice-card{display:flex;flex-direction:column}.choice-card .btn{margin-top:auto}.step-badge{display:inline-grid;place-items:center;width:42px;height:42px;border-radius:14px;background:linear-gradient(135deg,var(--green),var(--cyan));color:#00110e;font-weight:1000;margin-bottom:12px}.security-main{color:var(--text);font-weight:1000;letter-spacing:.02em}.turnstile-slot{min-height:70px;margin:14px 0}.security-status,.location-status{border:1px solid rgba(255,255,255,.09);border-radius:14px;padding:11px 13px;margin:10px 0 14px;font-weight:800}.security-status.pending{color:#ffd66b;background:rgba(255,214,107,.07)}.security-status.ok{color:var(--green);background:rgba(19,242,154,.08);border-color:rgba(19,242,154,.3)}.security-status.error{color:#ff8d8d;background:rgba(255,90,90,.07)}.compact-button{margin-top:8px;padding:10px 15px}.form-grid-consultas{display:grid;grid-template-columns:1fr 1fr;gap:14px}.form-grid-consultas .span-2{grid-column:span 2}.location-panel{border:1px solid rgba(8,201,247,.22);border-radius:20px;padding:18px;margin:20px 0;background:rgba(8,201,247,.045)}.location-actions,.stack-buttons{display:flex;gap:10px;flex-wrap:wrap}.consulta-map{height:390px;border-radius:18px;overflow:hidden;margin:14px 0;border:1px solid rgba(255,255,255,.12);background:#07100f}.location-status{color:var(--muted)}.location-status.ok{color:var(--green)}.promo-list{display:grid;gap:12px;margin-bottom:18px}.promo-card{border:1px solid rgba(19,242,154,.34);border-radius:20px;padding:18px;background:linear-gradient(135deg,rgba(19,242,154,.12),rgba(8,201,247,.07))}.promo-card h3{margin:0 0 8px}.request-card{border:1px solid var(--line);border-radius:26px;background:rgba(8,19,18,.96);padding:26px;box-shadow:0 20px 70px rgba(0,0,0,.3)}.request-top{display:flex;justify-content:space-between;align-items:flex-start;gap:16px}.request-code{color:var(--muted);font-size:13px}.status-box{border:1px solid rgba(19,242,154,.32);border-radius:20px;padding:18px;margin:18px 0;background:rgba(19,242,154,.07)}.status-box span{display:block;color:var(--green);font-size:12px;font-weight:900;letter-spacing:.1em}.status-box strong{display:block;font-size:clamp(25px,5vw,40px);margin-top:7px}.request-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}.request-grid>div{border:1px solid rgba(255,255,255,.07);border-radius:15px;padding:12px;background:rgba(255,255,255,.025)}.request-grid small{display:block;color:var(--muted);margin-bottom:4px}.message-list{display:grid;gap:8px;margin:18px 0}.message-item{border-left:4px solid var(--green);border-radius:12px;padding:10px 12px;background:rgba(255,255,255,.035)}.action-panel{border:1px solid rgba(8,201,247,.22);border-radius:18px;padding:16px;margin-top:14px}.action-panel textarea,.action-panel select{width:100%;border:1px solid var(--line);border-radius:14px;background:#07100f;color:var(--text);padding:12px;font-size:16px}.visit-form{display:grid;gap:12px}.visit-form input[type=file]{padding:12px;height:auto}.plans-grid{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:12px;margin-top:14px}.plan-card{border:1px solid rgba(255,255,255,.09);border-radius:17px;padding:14px;background:rgba(255,255,255,.03)}.plan-card.featured{border-color:var(--green)}.plan-price{font-size:24px;font-weight:1000;color:var(--green)}.key-modal{position:fixed;inset:0;z-index:100;background:rgba(0,0,0,.82);display:grid;place-items:center;padding:18px}.key-card{width:min(520px,100%);border:1px solid var(--line);border-radius:26px;background:#07110f;padding:28px;text-align:center;box-shadow:0 25px 100px rgba(0,0,0,.65)}.private-key{font-size:clamp(28px,8vw,45px);font-weight:1000;letter-spacing:.08em;color:var(--green);padding:15px;border:1px dashed rgba(19,242,154,.5);border-radius:18px;margin:14px 0;user-select:all}.result-icon{display:block;font-size:42px;margin-bottom:8px}.consultas-toast{position:fixed;left:50%;bottom:22px;transform:translateX(-50%);z-index:110;max-width:min(620px,92vw);padding:13px 18px;border-radius:999px;background:#101a18;border:1px solid var(--line);box-shadow:0 15px 60px rgba(0,0,0,.5);font-weight:900}.alert-card{border-color:rgba(255,90,90,.4)}.request-actions{display:flex;gap:8px;flex-wrap:wrap;margin-top:16px}.office-box{border:1px solid rgba(19,242,154,.25);border-radius:17px;padding:14px}.hidden{display:none!important}
@media(max-width:760px){.consultas-page{padding:34px 10px 80px}.consultas-grid,.form-grid-consultas,.request-grid,.plans-grid{grid-template-columns:1fr}.form-grid-consultas .span-2{grid-column:auto}.consultas-card,.request-card{padding:18px}.consulta-map{height:330px}.location-actions,.stack-buttons,.request-actions{display:grid}.request-top{display:block}.request-top .btn{margin-top:10px;width:100%}}

.request-history{margin:20px 0 4px}.request-history h3{margin:0 0 9px;color:var(--text);font-size:15px;letter-spacing:.04em}.request-history .message-list{margin:0}

/* V1.0.6 · alternativa de atención presencial más visible */
.office-choice{border:2px solid #18e1a8!important;background:linear-gradient(135deg,rgba(20,225,168,.14),rgba(15,114,176,.12))!important;box-shadow:0 0 0 3px rgba(24,225,168,.06),0 14px 34px rgba(0,0,0,.24)}
.office-choice-icon{font-size:34px;line-height:1;margin-bottom:4px}.office-choice h3{color:#78ffd8;letter-spacing:.6px;margin-bottom:4px}.office-choice p{font-size:1.08rem;color:#f3fff9;margin:4px 0 14px}.office-choice-button{background:linear-gradient(90deg,#10b981,#0891b2)!important;border-color:#48f0c6!important;color:#fff!important;font-weight:950!important;box-shadow:0 8px 20px rgba(8,145,178,.22)}

/* V1.0.8 · decisiones más claras, fechas completas y protección de formularios */
.request-top-actions{display:flex;gap:9px;flex-wrap:wrap;justify-content:flex-end}
.continuation-section{margin-top:28px;padding:20px;border:1px solid rgba(19,242,154,.25);border-radius:22px;background:rgba(19,242,154,.035)}
.continuation-heading{margin-bottom:18px;padding-bottom:14px;border-bottom:1px solid rgba(255,255,255,.08)}
.continuation-heading span{color:var(--green);font-size:12px;font-weight:1000;letter-spacing:.11em}
.continuation-heading h3{margin:6px 0 5px;font-size:24px}
.continuation-heading p{margin:0;color:var(--muted)}
.continuation-section>.action-panel{margin-top:18px;padding:20px}
.visit-choice{border:2px solid rgba(8,201,247,.42);background:linear-gradient(135deg,rgba(8,201,247,.09),rgba(19,242,154,.055))}
.choice-icon{font-size:32px;line-height:1;margin-bottom:7px}
.choice-help{color:var(--muted)!important;font-size:.96rem!important;margin-top:-6px!important}
.visit-form label{display:grid;gap:7px;font-weight:850}
.visit-form select{min-height:48px}
.office-selected-badge{display:inline-block;margin-bottom:10px;padding:7px 11px;border-radius:999px;background:rgba(19,242,154,.13);border:1px solid rgba(19,242,154,.35);color:#7affd7;font-weight:1000;font-size:12px;letter-spacing:.04em}
.switch-visit{margin-top:12px}
.danger-zone{margin-top:42px;border:1px solid rgba(255,91,91,.24);border-radius:18px;background:rgba(255,70,70,.025);overflow:hidden}
.danger-zone summary{cursor:pointer;padding:14px 16px;color:#ffb0b0;font-weight:900;list-style:none;user-select:none}
.danger-zone summary::-webkit-details-marker{display:none}
.danger-zone summary::before{content:'▸';display:inline-block;margin-right:8px;transition:transform .15s ease}
.danger-zone[open] summary::before{transform:rotate(90deg)}
.danger-zone-content{display:flex;align-items:center;justify-content:space-between;gap:20px;padding:16px;border-top:1px solid rgba(255,91,91,.18)}
.danger-zone-content strong{color:#ffd0d0}.danger-zone-content p{margin:4px 0 0;color:var(--muted)}
.danger-outline{border:1px solid rgba(255,91,91,.65)!important;background:rgba(255,66,66,.10)!important;color:#ffb1b1!important;white-space:nowrap}
.danger-outline:hover{background:rgba(255,66,66,.18)!important}
@media(max-width:760px){.request-top-actions{display:grid;margin-top:12px}.request-top-actions .btn{width:100%}.continuation-section{padding:13px}.danger-zone-content{display:grid}.danger-outline{width:100%}}

/* V1.0.9 · opciones exclusivas e historial simple */
.change-choice{margin-top:14px}.choice-switch{border-style:dashed}.older-history{margin-top:10px;border-top:1px solid rgba(79,183,119,.25);padding-top:8px}.older-history summary{cursor:pointer;color:#a8cfb5;font-weight:700}.older-history .message-list{margin-top:10px}.request-history .message-item{line-height:1.38}

/* V1.0.11 · historial claro, elección visible y precios */
.request-history{margin-top:18px}.latest-list{margin-top:9px}.message-item{position:relative}.message-item.latest{border:2px solid rgba(8,201,247,.75);border-left:6px solid var(--cyan);background:linear-gradient(135deg,rgba(8,201,247,.16),rgba(19,242,154,.08));box-shadow:0 10px 30px rgba(0,0,0,.2);padding:14px}.message-number{font-size:11px;letter-spacing:.08em;font-weight:1000;color:#83eaff;margin-bottom:5px}.message-item.latest .message-number{color:#b8f8ff}.older-history .message-item{opacity:.9}.older-history .message-list{display:grid;gap:8px}
.choice-summary{margin:14px 0;border-radius:18px;padding:15px 17px;border:2px solid rgba(19,242,154,.45);background:linear-gradient(135deg,rgba(19,242,154,.14),rgba(8,201,247,.08))}.choice-summary>span{display:block;font-size:11px;letter-spacing:.1em;font-weight:1000;color:#78ffd8}.choice-summary>strong{display:block;font-size:clamp(18px,3vw,25px);margin:5px 0}.choice-summary p{margin:0;color:#e9fff8}.choice-summary.visit-summary{border-color:rgba(8,201,247,.55);background:linear-gradient(135deg,rgba(8,201,247,.15),rgba(19,242,154,.07))}.choice-summary.confirmed{border-color:rgba(19,242,154,.8)}.choice-change-button{margin-top:12px}.choice-switch{margin-top:14px;border-style:dashed}.public-plans{border:2px solid rgba(19,242,154,.34);background:linear-gradient(135deg,rgba(19,242,154,.08),rgba(8,201,247,.055))}.plans-heading span{display:block;color:#78ffd8;font-size:11px;font-weight:1000;letter-spacing:.1em}.plans-heading h3{margin:4px 0 0}.plan-card{display:grid;gap:5px;align-content:start}.plan-badge{justify-self:start;padding:4px 8px;border-radius:999px;background:rgba(19,242,154,.15);border:1px solid rgba(19,242,154,.38);font-size:10px;font-weight:1000;color:#8affd9}.plan-old-price{text-decoration:line-through;color:var(--muted);font-size:13px;min-height:16px}.plan-card small{display:block;color:#cfe4d7}.office-box+.choice-switch{margin-top:14px}
@media(max-width:760px){.choice-summary>strong{font-size:19px}.message-item.latest{padding:12px}.public-plans{padding:14px}}


/* V1.0.12 · selector de servicios y validación amigable */
.service-picker-card{margin-bottom:18px}.service-options{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px;margin-top:18px}.service-option-card{display:flex;flex-direction:column;gap:10px;min-height:190px;padding:18px;border:1px solid rgba(19,242,154,.28);border-radius:18px;background:linear-gradient(145deg,rgba(19,242,154,.08),rgba(8,201,247,.035))}.service-option-card .service-number{display:inline-grid;place-items:center;width:38px;height:38px;border-radius:12px;background:linear-gradient(135deg,var(--green),var(--cyan));color:#00110e;font-weight:1000}.service-option-card h3{margin:0;font-size:20px}.service-option-card p{margin:0;color:var(--muted);flex:1}.service-option-card .btn{margin-top:auto}.recover-entry-card{display:flex;align-items:center;gap:18px;justify-content:space-between}.recover-entry-card .step-badge{margin:0;flex:0 0 auto}.recover-entry-card>div{flex:1}.selected-service-summary{border:1px solid rgba(19,242,154,.38);border-radius:16px;padding:13px 15px;margin:14px 0;background:rgba(19,242,154,.075)}.selected-service-summary span{display:block;color:var(--green);font-size:11px;font-weight:1000;letter-spacing:.09em}.selected-service-summary strong{display:block;margin-top:4px;font-size:18px}.form-validation-summary{border:2px solid rgba(255,190,55,.7);border-radius:16px;padding:14px 16px;margin:14px 0;background:rgba(255,190,55,.1);color:#ffe28a;font-weight:850}.form-validation-summary strong{display:block;color:#fff2bd;margin-bottom:5px}.form-grid-consultas label.field-invalid input{border-color:#ffcc55!important;box-shadow:0 0 0 3px rgba(255,204,85,.13)}.required-mark{font-size:9px;color:#ffd35f;letter-spacing:.06em;margin-left:5px}.field-error{display:none;color:#ffd35f;font-size:12px;font-weight:800;margin-top:5px}.field-invalid .field-error{display:block}.location-panel.location-invalid{border:2px solid rgba(255,190,55,.75);box-shadow:0 0 0 3px rgba(255,190,55,.08)}.office-instructions{color:#ffe36f!important;font-size:clamp(17px,2.7vw,20px);font-weight:950;line-height:1.45;border-left:4px solid #ffd633;padding:10px 12px;background:rgba(255,214,51,.08);border-radius:8px}.request-service{margin:12px 0 2px;border:1px solid rgba(8,201,247,.3);border-radius:14px;padding:11px 13px;background:rgba(8,201,247,.055)}.request-service small{display:block;color:var(--muted)}.request-service strong{display:block;margin-top:3px}
@media(max-width:820px){.service-options{grid-template-columns:1fr}.recover-entry-card{align-items:stretch;flex-direction:column}.recover-entry-card .btn{width:100%}}


/* Avisos importantes visibles y persistentes */
.consultas-toast{top:18px;bottom:auto;border-radius:18px;max-width:min(760px,94vw);padding:16px 22px;text-align:center;line-height:1.4;cursor:pointer}
.consultas-toast.error{border:2px solid rgba(255,99,99,.85)!important;background:#2a1012;color:#fff3f3;box-shadow:0 18px 70px rgba(0,0,0,.72)}
.active-request-card{border:2px solid rgba(255,193,58,.72);background:linear-gradient(160deg,#17140a,#07110f);text-align:left}
.active-request-card .result-icon{text-align:center}
.active-request-card h2{text-align:center;color:#ffe071;font-size:clamp(22px,5vw,31px);margin:6px 0 15px}
.active-request-message{font-size:clamp(17px,3vw,20px);font-weight:950;line-height:1.45;color:#fff;margin:0 0 12px;padding:14px;border-radius:14px;background:rgba(255,190,55,.10);border:1px solid rgba(255,190,55,.35)}
.active-request-help{font-size:16px;line-height:1.5;color:#e5eee9;margin:0 0 18px}
.key-important{color:#1a1200;background:linear-gradient(90deg,#ffd84d,#ffb52f);border:2px solid #fff0a2;border-radius:14px;padding:12px 14px;margin:0 0 14px;font-size:clamp(18px,4vw,24px);font-weight:1000;letter-spacing:.02em;box-shadow:0 8px 26px rgba(255,184,47,.22)}
.key-help{font-size:17px;line-height:1.5;color:#f3fff9;font-weight:800}
@media(max-width:760px){.consultas-toast{top:10px;padding:15px 16px}.active-request-card{padding:22px}.key-important{font-size:18px}}


/* Modal siempre por encima del mapa Leaflet */
body.consultas-modal-open{overflow:hidden!important;touch-action:none}
.key-modal{
  z-index:2147483000!important;
  isolation:isolate;
  overflow-y:auto;
  overscroll-behavior:contain;
  -webkit-overflow-scrolling:touch;
}
.key-modal::before{
  content:'';
  position:fixed;
  inset:0;
  z-index:0;
  background:rgba(0,0,0,.86);
  pointer-events:none;
}
.key-modal>.key-card{
  position:relative;
  z-index:2;
  max-height:calc(100dvh - 36px);
  overflow-y:auto;
  overscroll-behavior:contain;
}
/* Leaflet usa z-index altos internamente; al abrir el aviso queda siempre debajo. */
body.consultas-modal-open .leaflet-map-pane,
body.consultas-modal-open .leaflet-control-container{
  pointer-events:none!important;
}
@media(max-width:760px){
  .key-modal{align-items:start;padding:12px;padding-top:max(12px,env(safe-area-inset-top))}
  .key-modal>.key-card{width:100%;max-height:calc(100dvh - 24px);padding:20px 17px;margin:auto}
  .active-request-card h2{font-size:23px;line-height:1.12}
}


/* Consultas: confirmaciones, rechazos y promociones visibles */
.status-box{transition:border-color .2s ease,background .2s ease;box-shadow:0 14px 40px rgba(0,0,0,.18)}
.status-box strong{font-size:clamp(30px,6vw,48px);line-height:1.03}
.status-box p{font-size:clamp(17px,2.7vw,21px);font-weight:750;color:#f1fff9}
.status-box.status-confirmed{border:3px solid #ffd34d;background:linear-gradient(135deg,rgba(255,211,77,.24),rgba(255,169,38,.10));box-shadow:0 0 0 1px rgba(255,211,77,.22),0 18px 55px rgba(255,183,40,.12)}
.status-box.status-confirmed span,.status-box.status-confirmed strong{color:#ffe27a}
.status-box.status-rejected{border:3px solid #ff5f67;background:linear-gradient(135deg,rgba(255,72,82,.23),rgba(120,0,10,.18));box-shadow:0 0 0 1px rgba(255,80,90,.22),0 18px 55px rgba(255,40,50,.12)}
.status-box.status-rejected span,.status-box.status-rejected strong{color:#ff8f95}
.status-box.status-approved{border:3px solid rgba(19,242,154,.72);background:linear-gradient(135deg,rgba(19,242,154,.18),rgba(8,201,247,.08))}
.important-confirmation{border:3px solid #ffd34d!important;background:linear-gradient(135deg,rgba(255,211,77,.21),rgba(255,169,38,.08))!important;box-shadow:0 16px 48px rgba(255,184,35,.10)}
.important-confirmation>span{color:#ffe27a!important}.important-confirmation>strong{font-size:clamp(22px,4vw,31px);color:#fff5c9}
.request-promotions{display:grid;gap:12px;margin:18px 0}
.promo-card{display:grid;grid-template-columns:auto 1fr;gap:16px;align-items:center;border:2px solid rgba(255,211,77,.55);background:linear-gradient(135deg,rgba(255,211,77,.15),rgba(19,242,154,.07));box-shadow:0 14px 40px rgba(0,0,0,.18)}
.promo-card .promo-copy>span{display:block;color:#ffe27a;font-size:11px;font-weight:1000;letter-spacing:.12em;margin-bottom:6px}
.promo-card h3{font-size:clamp(20px,3.5vw,28px)}
.promo-card p{color:#f2fff9;margin-bottom:10px}
.promo-image{width:120px;height:92px;object-fit:cover;border-radius:14px;border:1px solid rgba(255,255,255,.14)}
.promo-button{padding:10px 14px;background:rgba(255,211,77,.14);border-color:rgba(255,211,77,.55)}
@media(max-width:620px){.promo-card{grid-template-columns:1fr}.promo-image{width:100%;height:150px}.status-box strong{font-size:30px}.important-confirmation>strong{font-size:22px}}

/* Consultas V1.0.16: corrección guiada, ayuda y atención en vivo */
.real-data-warning{display:flex;gap:10px;align-items:flex-start;margin:12px 0 18px;padding:14px 16px;border:2px solid rgba(255,105,45,.72);border-radius:16px;background:rgba(255,105,45,.12);color:#fff}.real-data-warning strong{flex:0 0 auto;color:#ffad72;letter-spacing:.05em}.real-data-warning span{font-weight:850;line-height:1.45}
.status-box.status-correction{border-color:rgba(255,132,43,.78);background:linear-gradient(145deg,rgba(255,132,43,.17),rgba(255,85,20,.08));box-shadow:0 0 0 1px rgba(255,132,43,.13),0 18px 50px rgba(255,96,20,.12)}.status-box.status-correction .status-label,.status-box.status-correction h2{color:#ffae68}
.correction-panel{border:2px solid rgba(255,132,43,.72)!important;background:linear-gradient(145deg,rgba(255,132,43,.13),rgba(8,19,18,.96))!important}.correction-title{display:grid;gap:7px;margin-bottom:16px}.correction-title>span{font-size:clamp(20px,4vw,28px);font-weight:1000;color:#ff9f55}.correction-title>strong{font-size:18px;line-height:1.35}.correction-title>small{color:#ffd2b4;font-weight:800}.correction-form{display:grid;gap:13px}.correction-location-field{display:grid;gap:8px}.correction-form input,.correction-form textarea{width:100%}
.consultas-chat-fab{position:fixed;right:20px;bottom:22px;z-index:1200;border:0;border-radius:999px;padding:15px 20px;background:linear-gradient(135deg,#0c92c7,#09c4d2);color:#fff;font-weight:1000;letter-spacing:.015em;box-shadow:0 14px 40px rgba(0,0,0,.42);cursor:pointer;max-width:calc(100vw - 32px)}.consultas-chat-fab:hover{transform:translateY(-1px)}.consultas-chat-fab.live-enabled{background:linear-gradient(135deg,#18c774,#08a859);box-shadow:0 0 0 5px rgba(24,199,116,.14),0 16px 45px rgba(0,0,0,.45)}.consultas-chat-fab.live-requested{background:linear-gradient(135deg,#d88612,#ffad2f)}.live-dot{display:inline-block;width:10px;height:10px;border-radius:50%;background:#d7ffe8;margin-right:7px;box-shadow:0 0 0 4px rgba(255,255,255,.2);animation:livePulse 1.4s infinite}@keyframes livePulse{50%{transform:scale(1.25);opacity:.7}}
.consultas-chat-panel{position:fixed;right:20px;bottom:86px;z-index:1199;width:min(390px,calc(100vw - 32px));max-height:min(680px,calc(100vh - 115px));overflow:hidden;display:flex;flex-direction:column;border:1px solid rgba(8,201,247,.42);border-radius:22px;background:rgba(5,15,17,.985);box-shadow:0 24px 80px rgba(0,0,0,.58);backdrop-filter:blur(14px)}.consultas-chat-panel.live-enabled{border-color:rgba(24,199,116,.65)}.consultas-chat-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:17px 18px;border-bottom:1px solid rgba(255,255,255,.08)}.consultas-chat-head>div{display:grid;gap:4px}.consultas-chat-head strong{font-size:15px;color:#fff}.consultas-chat-head small{color:var(--muted);line-height:1.35}.chat-close{border:0;background:rgba(255,255,255,.08);color:#fff;width:32px;height:32px;border-radius:10px;font-size:24px;line-height:1;cursor:pointer}.consultas-chat-timer{display:grid;gap:3px;padding:12px 17px;background:rgba(255,170,43,.1);border-bottom:1px solid rgba(255,170,43,.22)}.consultas-chat-timer strong{font-size:18px;color:#ffd281}.consultas-chat-timer span{font-weight:850}.consultas-chat-timer small{color:#f4ddba;line-height:1.35}.consultas-chat-faq,.consultas-chat-live{padding:14px 16px;overflow:auto}.faq-question{width:100%;text-align:left;border:1px solid rgba(255,255,255,.1);border-radius:12px;background:rgba(255,255,255,.045);color:#fff;padding:12px 13px;margin-bottom:8px;font-weight:850;cursor:pointer}.faq-question:hover{border-color:rgba(8,201,247,.55)}.faq-answer{margin:-3px 4px 10px;padding:10px 11px;border-left:3px solid var(--cyan);color:#d8e5e3;line-height:1.45;background:rgba(8,201,247,.055)}.live-chat-request-status{min-height:20px;text-align:center;color:#ffd281;font-weight:800;margin:8px 0 0}.consultas-chat-live{display:flex;flex-direction:column;min-height:290px;gap:10px}.live-chat-messages{flex:1;min-height:180px;max-height:390px;overflow:auto;display:flex;flex-direction:column;gap:9px;padding:3px}.live-message{max-width:88%;border-radius:15px;padding:10px 12px}.live-message p{margin:4px 0 5px;white-space:pre-wrap;word-break:break-word}.live-message small{opacity:.7}.live-message.admin{align-self:flex-start;background:rgba(24,199,116,.14);border:1px solid rgba(24,199,116,.3)}.live-message.client{align-self:flex-end;background:rgba(8,201,247,.13);border:1px solid rgba(8,201,247,.27)}.live-chat-empty{text-align:center;color:var(--muted);padding:35px 10px}.live-chat-form{display:grid;grid-template-columns:1fr auto;gap:8px;align-items:end}.live-chat-form textarea{min-height:48px;max-height:120px;resize:vertical;margin:0}.live-chat-form .btn{height:48px;padding-inline:15px}
@media(max-width:600px){.consultas-chat-fab{right:12px;bottom:14px;padding:13px 16px;font-size:13px}.consultas-chat-panel{right:10px;bottom:72px;width:calc(100vw - 20px);max-height:calc(100vh - 90px)}.live-chat-form{grid-template-columns:1fr}.live-chat-form .btn{width:100%}.real-data-warning{flex-direction:column;gap:5px}}


/* V1.0.17 · archivos y ubicación dentro de atención en vivo */
.live-chat-tools{display:grid;grid-template-columns:auto auto 1fr;gap:8px;align-items:center}
.live-chat-tools #btnSendLiveChat{justify-self:stretch}
.live-tool{white-space:nowrap;padding-inline:12px}
.live-chat-upload-status{display:block;color:#a8c8b5;font-size:.78rem;line-height:1.3}
.live-chat-image-link{display:block;margin-top:7px}
.live-chat-image{display:block;width:min(260px,100%);max-height:240px;object-fit:cover;border-radius:12px;border:1px solid rgba(255,255,255,.2);background:#06110c}
.live-chat-file-name{display:block;margin-top:6px;color:inherit;font-size:.82rem;font-weight:800;text-decoration:none;overflow-wrap:anywhere}
.live-chat-file-card,.live-chat-location-card{display:grid;grid-template-columns:auto 1fr;gap:3px 9px;align-items:center;margin-top:7px;padding:10px 12px;border:1px solid rgba(255,255,255,.22);border-radius:12px;background:rgba(0,0,0,.2);color:inherit;text-decoration:none}
.live-chat-file-card>span,.live-chat-location-card>span{grid-row:1/3;font-size:1.4rem}.live-chat-file-card strong,.live-chat-location-card strong{font-size:.84rem}.live-chat-file-card small,.live-chat-location-card small{opacity:.85;overflow-wrap:anywhere}
@media(max-width:560px){.live-chat-tools{grid-template-columns:1fr 1fr}.live-chat-tools #btnSendLiveChat{grid-column:1/-1}.live-tool{font-size:.76rem;padding:9px 7px}}


/* HOTFIX V1.0.18 R2 · chat legible en PC y sin desbordes */
.consultas-chat-panel,.consultas-chat-live,.live-chat-form,.live-chat-tools,.live-chat-messages{min-width:0;max-width:100%;box-sizing:border-box}
.consultas-chat-panel{width:min(430px,calc(100vw - 32px));overflow:hidden}
.consultas-chat-live{overflow:hidden}
.live-chat-messages{overflow-x:hidden}
.live-chat-form{display:flex;flex-direction:column;align-items:stretch;gap:8px;width:100%;overflow:hidden}
.live-chat-form textarea{display:block;width:100%;min-width:0;max-width:100%;box-sizing:border-box;resize:vertical}
.live-chat-tools{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:8px;width:100%}
.live-chat-tools .live-tool{width:100%;min-width:0;white-space:normal;line-height:1.15;padding:10px 8px}
.live-chat-tools #btnSendLiveChat{grid-column:1/-1;width:100%;min-width:0;justify-self:stretch}
.live-chat-upload-status{display:block;width:100%;min-width:0;overflow-wrap:anywhere;white-space:normal}
@media(max-width:560px){.consultas-chat-panel{width:calc(100vw - 20px)}.live-chat-tools{grid-template-columns:minmax(0,1fr) minmax(0,1fr)}.live-chat-tools #btnSendLiveChat{grid-column:1/-1}}


/* HOTFIX V1.0.18 R4 · chat compacto y controles siempre visibles */
.consultas-chat-head,
.consultas-chat-timer{flex:0 0 auto}
.consultas-chat-timer{
  grid-template-columns:auto minmax(0,1fr);
  align-items:center;
  column-gap:10px;
  row-gap:0;
  padding:8px 14px;
}
.consultas-chat-timer strong{font-size:15px;white-space:nowrap}
.consultas-chat-timer small{font-size:11px;line-height:1.2;color:#f4ddba}
.consultas-chat-live{
  flex:1 1 auto;
  min-height:0;
  overflow:hidden;
  padding:10px 12px 12px;
  gap:7px;
}
.live-chat-messages{
  flex:1 1 auto;
  min-height:70px;
  max-height:none;
  overflow-y:auto;
  overscroll-behavior:contain;
}
.live-chat-form{
  flex:0 0 auto;
  gap:6px;
  padding-top:7px;
  border-top:1px solid rgba(255,255,255,.08);
  background:rgba(5,15,17,.985);
}
.live-chat-form textarea{
  min-height:42px;
  max-height:86px;
  padding:9px 11px;
}
.live-chat-tools{
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:6px;
}
.live-chat-tools #btnSendLiveChat{
  grid-column:auto;
}
.live-chat-tools .btn,
.live-chat-tools .live-tool{
  width:100%;
  min-width:0;
  height:40px;
  padding:7px 5px;
  font-size:.72rem;
  line-height:1.05;
  white-space:normal;
}
.live-chat-upload-status{
  margin:0;
  font-size:.68rem;
  line-height:1.15;
  text-align:center;
}
@media(max-height:680px){
  .consultas-chat-panel{bottom:68px;max-height:calc(100dvh - 78px)}
  .consultas-chat-head{padding:10px 12px}
  .consultas-chat-head small{display:none}
  .consultas-chat-timer{padding:6px 10px}
  .consultas-chat-live{padding:7px 9px 9px}
  .live-chat-form textarea{min-height:38px;max-height:70px}
}
@media(max-width:380px){
  .consultas-chat-timer{grid-template-columns:1fr;gap:2px}
  .consultas-chat-timer strong{font-size:14px}
  .consultas-chat-timer small{font-size:10px}
  .live-chat-tools .btn,
  .live-chat-tools .live-tool{font-size:.64rem;padding-inline:3px}
}

/* HOTFIX V1.0.18 R5 · imágenes estables y chat más corto con controles visibles */
.consultas-chat-panel{
  bottom:92px;
  height:min(520px,calc(100dvh - 118px));
  max-height:min(520px,calc(100dvh - 118px));
}
.consultas-chat-live{
  flex:1 1 auto;
  min-height:0;
  display:grid;
  grid-template-rows:minmax(0,1fr) auto;
  overflow:hidden;
  padding:8px 11px 10px;
  gap:6px;
}
.live-chat-messages{
  min-height:0;
  max-height:none;
  overflow-y:auto;
  overflow-x:hidden;
}
.live-chat-form{
  min-height:0;
  margin:0;
  padding:6px 0 0;
  gap:5px;
}
.live-chat-form textarea{
  min-height:38px;
  max-height:64px;
  padding:8px 10px;
}
.live-chat-tools{
  grid-template-columns:repeat(3,minmax(0,1fr));
  gap:5px;
}
.live-chat-tools .btn,
.live-chat-tools .live-tool{
  height:38px;
  min-height:38px;
  padding:6px 4px;
  font-size:.69rem;
  line-height:1;
  overflow:hidden;
}
.live-chat-upload-status{
  min-height:0;
  margin:0;
  font-size:.64rem;
  line-height:1.05;
}
.consultas-chat-timer{
  padding:6px 11px;
  min-height:0;
}
.consultas-chat-timer strong{font-size:14px}
.consultas-chat-timer small{font-size:10px;line-height:1.1}
@media(max-width:600px){
  .consultas-chat-panel{
    right:10px;
    bottom:82px;
    width:calc(100vw - 20px);
    height:min(490px,calc(100dvh - 104px));
    max-height:min(490px,calc(100dvh - 104px));
  }
  .consultas-chat-live{padding:7px 9px 9px}
  .live-chat-tools{grid-template-columns:repeat(3,minmax(0,1fr))}
  .live-chat-tools #btnSendLiveChat{grid-column:auto}
}
@media(max-height:650px){
  .consultas-chat-panel{
    bottom:76px;
    height:calc(100dvh - 92px);
    max-height:calc(100dvh - 92px);
  }
  .consultas-chat-head{padding:8px 10px}
  .consultas-chat-head small{display:none}
  .consultas-chat-timer{padding:5px 9px}
  .live-chat-upload-status{display:none}
}